Learn how to configure and schedule custom in-app messages to reach your audience effectively. This guide walks you through setting up message timing, targeting options, and final deployment to ensure your content reaches users at the right moment.
Open In-App Messages
1. Click "In-App Messages" under Alerts & Messages
2. Click "Create In-App Message"
Configure Message
3. Open the In-App Message creation form.
4. Click Where In-App Message Displayed and select what page you want the message to appear on.
5. Select the active start date and select the first date you want the message to appear.
6. Open the active start time picker and select the time you would like the message to start appearing.
7. First Load or Returning User allows you to select if app users see the message only on first time opening, only when they return after the 1st time or both.
8. Select the active end date.
9. Set the active end time.
Add Message Content
10. Enter the in-app message title.
11. Enter the in-app message body.
12. Enter the internal reference title, this is just what your admins will see in the back end of the Admin for future reference.
Set Delivery Options
13. In the Hours to Repeat box, you can enter the frequency that the message repeats. If you want to have it show one time, leave it at 0. the minimum amount of time to have it repeat is every hour so you would enter 1 if you want it to repeat hourly.
14. Click on the "Click Behavior" dropdown menu and select what page you want the user to be sent to when clicking on the message. In this case, we are selecting it to open a website so we select "Opens URL (URL Defined Below)"
15. Select the Click Behavior and select what you want the user to .
Save and Publish
16. Click "Save"
17. Click "Update To App"
Alerts